Bilingual Collections Specialist
Location: North York, Ontario │ Salary Range: 56k-60k │ Hybrid │ One Year Contract
Summary of Responsibilities
Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.
Key Duties & Responsibilities:
-Complete collection calls in a dialer environment
-Meet and exceed predefined targets
-Reduce delinquency and minimize losses
-Complete skip tracing to locate customers
-Identify and escalate potential loss scenarios
-Collaborate with team members to optimize department
Education and Experience Requirements:
Degree/Diploma: University Degree or College Diploma
Years of Experience: 1-3 Years of Collections Experience
Type of Experience: Accounts Receivable, Collections, Sales
Industry: Product, Manufacturing
Skills & Abilities:
-Superior organizational skills
-Strong negotiation skills
-High emotional IQ
-Team player
-Effective written and verbal communication skills
-Strong analytical skills
-Bilingual (English and French)
